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Vendor - FAQ

 

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  What is eLease?
  Can I include services such as consulting and training in my customer's lease?
  Am I guaranteed to find a lease if I submit my application?
  Are eLease's rates competitive?
  Is there a maximum or a minimum lease amount?
  How accurate are the quotes from your quote calculator?
  Will I benefit?
  I was away from my computer or inactive for a period of time and when I then try to submit or view another page, I receive the message, "Session Expired."
  After logging in, I repeatedly receive the message, "Session Expired."
  When I'm trying to log in, I am sometimes taken to a screen that warns me about JavaScript.
  I forgot my password.
  Who do I contact if I need help?
   
  What is eLease?
  eLease is an leasing company with a powerful online presence. Designed to optimize the leasing process and put control into the hands of the customer, eLease allows business to access leasing services around the clock.
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  Can I include services such as consulting and training in my customer's lease?
  Yes. eLease's application makes it simple to specify these costs.
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  Am I guaranteed to find a lease if I submit my application?
  Your customers' applications will enjoy the greatest chance of approval because eLease is open to all qualified leasing companies. Of course more approved leases means more money and less wasted time for you.
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  Are eLease's rates competitive?
  Yes. eLease has some of the most competitive rates in the country. We work hard to keep your rates low.
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  Is there a maximum or a minimum lease amount?
  The minimum deal that eLease can fund is 3,000 dollars.
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  How accurate are the quotes from your quote calculator?
  The quote calculator arms you with a conservative estimate to help you in specifying your customers' desired terms.
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  Will I benefit?
  As a member of eLease you will benefit from an increase in the number of approved lease applications processed for your customers quickly and efficiently. This means you will save time and make more money from leasing
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  I was away from my computer or inactive for a period of time and when I then try to submit or view another page, I receive the message, "Session Expired."
  For security reasons, your account is logged off after a period of inactivity that exceeds 30 minutes.
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  After logging in, I repeatedly receive the message, "Session Expired."
  This can occur if your browser does not support cookies. Check to see that you have enabled the cookie feature in your browser. If you have questions about cookies, we have provided you one link to information provided by Netscape, but you are encouraged to use the web as a resource to get the most up to date and comprehensive information available.
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  When I'm trying to log in, I am sometimes taken to a screen that warns me about JavaScript.
  You will see this warning anytime you try to log in with a browser that does not support JavaScript. This could mean you're using an outdated browser version (Internet Explorer and Netscape versions earlier than 3.0) or it could mean you have disabled JavaScript. To enable JavaScript in Netscape Navigator, select 'Preferences' from the 'Edit' menu. Then, choose the category 'Advanced' and check the JavaScript box. To enable JavaScript in Internet Explorer, choose 'Internet Options' from the 'View' or 'Tools' menu. Then, select the 'Security' tab and the 'Internet' zone. Click the 'Custom Level' button and scroll down the settings list to 'Scripting'. Ensure that 'Active scripting' is enabled.
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  I forgot my password.
  Email eLease at customercare@elease.com, or call Member Support toll-free at 1-800-499-2577 between 8 am and 5 pm PST.
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  Who do I contact if I need help?
  We want you to always be in control. For support:
  • email eLease at customercare@elease.com, or
  • call Member Support toll-free at 1-800-499-2577 between 8 am and 5 pm PST.
You may find the answer to your question in this FAQ, or in the Leasing 101 section.
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